"There is a premium for the use of certain elements in Lucidchart. We just modify it for our purposes." "The interface is really good and it is very easy to use." So, we can take a template that maybe was designed for something different and not have to create it from scratch. This is a benefit because we are able to structure it in whatever format we want. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. Its ability to document processes is great. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team." "We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart is an extremely useful tool for our team." "The wireframe and mock-up features have been the most useful so far. It's critical, especially in this virtual environment, when we're not in an office to have a team meeting and able to whiteboard something. While I may be the one leading the efforts, it's very important that my team gets buy-in on decisions being made when we're designing. It is valuable because our company doesn't believe in working in silos. As a product manager, I can quickly organize thoughts that way and show people what we are working on." "The most valuable feature is the ease of use, and just being able to drag and drop." "In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier." "The collaboration, hands-down, is the top feature. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart." "Lucidchart's capabilities for understanding workflows is high. "There is no alternative to Lucidchart if you want to describe a five-step process with bullet points.